--- title: Payments description: How to manage the parent payment platform. Includes creating products, managing attendance, invoicing and more. image: https://hs.iris-education.co.uk/hubfs/Untitled%20design%20(6)-3.png --- [Skip to content](https://hs.iris-education.co.uk/payments#main-content) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![Logo Smaller](https://hs.iris-education.co.uk/hs-fs/hubfs/Logo%20Smaller.png?width=200&height=45&name=Logo%20Smaller.png)](https://www.schoolspider.co.uk) - [Home](https://hs.iris-education.co.uk/school-spider-resources) - [Parents Area](https://hs.iris-education.co.uk/parents-area) - [Payments](https://hs.iris-education.co.uk/payments) - [Website Area](https://hs.iris-education.co.uk/website-area) - [Support](https://hs.iris-education.co.uk/iris-education-support-form) - [News](https://hs.iris-education.co.uk/school-spider-news) Open main navigation Close main navigation - [Home](https://hs.iris-education.co.uk/school-spider-resources) - [Parents Area](https://hs.iris-education.co.uk/parents-area) - [Payments](https://hs.iris-education.co.uk/payments) - [Website Area](https://hs.iris-education.co.uk/website-area) - [Support](https://hs.iris-education.co.uk/iris-education-support-form) - [News](https://hs.iris-education.co.uk/school-spider-news) # Managing parent payments ##### This area is to support with taking payments from parents online. ##### Setting up lunch payments and menus, wrap around care and clubs, school trips or stand alone payment products. ## **Introduction to payments** If you are new to the payments area, a great way to get started is to download our introduction brochure or watch the YouTube video.  If you would like to chat to us about your specific needs, book a consultation call with our [payments specialist here.](https://meetings.hubspot.com/karla-nyman/payments-system-catch-up) [Payments Introduction Brochure](https://hs.iris-education.co.uk/hubfs/Payments-Introduction-Brochure.pdf) [![Untitled design (13)](https://hs.iris-education.co.uk/hs-fs/hubfs/Untitled%20design%20(13).png?width=1600&height=1800&name=Untitled%20design%20(13).png "Untitled design (13)")](https://www.aughtonstmichaels.co.uk/) ## Creating **Products** & **Bookings** [Create standalone product](https://scribehow.com/viewer/How_can_I_create_a_product__lNYZwqovTiSWVPeigI783w) How to create a bespoke product. Including varied options [Create a club](https://scribehow.com/viewer/How_can_I_create_a_club__BqHS0oQfS8-PF5wXZdt7UQ) How to create a club product. Links with attendance and registers Add cut off date/time - COMING How to limit purchases with a cut off date and or time [Create a trip](https://scribehow.com/viewer/How_can_I_create_a_trip__xBbKanxbSvKJFRar4VNwzQ) How to create a paid trip booking and payment product [Taking cash payments](https://scribehow.com/viewer/How_to_Apply_a_Cash_Payment__o26hT46cRGauoD5Sg4luaw) Create a group based on survey responses. Great for payment links Create a lunch - COMING How to create a lunch product and attach a menu. Links with registers ## Managing products & bookings options [Add start/end time to product or booking - COMING](https://app.hubspot.com/guide-creator/g/NxteBhgP11) How to limit purchases with a cut off date and or time  [Managing voucher payments](https://scribehow.com/viewer/How_to_manage_parents_Vouchers__RzF2WnPDR4C557GpGlzvDQ) How to manage payments made via a voucher  Allow parents to cancel session or lunch - COMING For items like clubs and lunches, you can allow parents to cancel Managing registers for bookings - COMING How to manage registers for your clubs and lunch bookings ## Invoicing parents [Adhoc Invoicing - COMING](https://app.hubspot.com/guide-creator/g/XiC3WumaMw) How to invoice a parent for a product or booking directly  Chase outstanding invoices - COMING How to chase your outstanding invoices  Run invoice report - COMING How to run a report to view and manage invoices  ## Refunding parents Refund a parent - COMING How to refund a full order and select items Refund parent balances - COMING How to refund parent balances from a balance report [![Untitled design (17)](https://hs.iris-education.co.uk/hs-fs/hubfs/Untitled%20design%20(17).png?width=1600&height=1800&name=Untitled%20design%20(17).png "Untitled design (17)")](https://www.aughtonstmichaels.co.uk/) ## **Processing** & **Exporting** Orders Processing payments - COMING How to process your payments before exporting. Must do this prior to exporting [Request an export](https://scribehow.com/viewer/How_can_I_request_an_export_of_funds__Dhu6K6sDQNOWA_UzUUqLSg) Once your orders and bookings have been processed, request your export of funds [View previous exports](https://scribehow.com/viewer/How_can_I_view_previous_exports_requests__o1B0ymTTQJqotlKEqSTC9A) How to view your previously completed exports  ## Request Support If you would like to request technical support or to discuss your School Spider services, fill in the form to the right or you can contact us on the below information. ##### 0161 635 0255 [support@schoolspider.co.uk](mailto:support@schoolspider.co.uk) --- [![SS Logo_White (3)](https://hs.iris-education.co.uk/hs-fs/hubfs/SS%20Logo_White%20(3).png?width=300&height=54&name=SS%20Logo_White%20(3).png "SS Logo_White (3)")](https://www.iris.co.uk/education/) Didsbury Business Centre, Manchester M20 2PW Copyright © 2026, IRIS Education